Your Data:
Xpert Computers takes the protection of your data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations.
Personal Information:
While visiting our store, we will ask you to provide us with basic personal information such as name and phone number. This information will be used only to contact you regarding your computer.
We will not sell or lease your data or personal information to third parties.
Data Loss:
As it is stated on our disclaimer (provided to customer upon drop-off) it is customer’s responsibility to back up or otherwise copy all programs, files, and data residing on the system prior to requesting service from Xpert Computers. Loss of software and data may be an unintended result and Xpert Computers is not responsible for any loss of software or data.
Abandoned Devices:
Any device left for repair that is not picked up within 30 days of drop-off will be considered abandoned and will disposed of or recycled.
Bench Fee :
A $35 bench fee will be due in addition to any repair costs if a diagnosis was needed to determine the problem with the computer.